Application Maintenance

The number and complexity of software applications in organisations is growing and so are the resources that have to be directed towards application maintenance. With legacy applications being migrated to web-enabled systems, the problem is compounded. iEffect can greatly relieve the pressure on overstretched IT departments by providing application support and maintenance. Dedicated teams of IT professionals are trained on your systems and then take over end-to-end maintenance services. 

iEffect takes a proactive approach to application maintenance, resulting in rapid problem identification and solutions. This helps prevent future problems, can help improve functionality and further assist with application development. If IT is not your core competence then maintenance of your IT assets should be left to us, so you can concentrate on you main line of business.

Our Approach to Managing and Maintaining Your Applications

Our staged approach to managing and maintaining your applications starts initially with us taking over full responsibility for your IT systems with limited or no disruption to your business. Once we have responsibility our proactive efforts are put into action at varying levels.

Corrective Maintenance

• Analysis of reported errors
• Necessary modifications
• Use of iEffect tools and methodologies for quick resolution

Preventative Maintenance

• Ongoing preventative maintenance minimises the need for corrective maintenance
• Reduces future costs
• Improves long term performance
• Improves user experience

Perfective Maintenance

• Focus on design enhancements that improve the application
• With corrective and preventative maintenance experience, our experts are well informed to offer this advice
• iEffect can implement any required changed to improve your application

Adaptive Maintenance

• iEffect constantly monitors technological change
• We can help you take advantage of changes in technology
• Bespoke application development team on hand to integrate any new software requirements
• We are flexible and have a scalable team, quick reaction to changes in your market